Medical dispatch for|

CrowdCAD is a free, open-source dispatch platform for managing standby medical operations at events.

MRC1

Avery Kim [AEMT]

03:42

Status

On Scene

Location

East Gate

MRC2

Jordan Lee [EMT-B]

34:17

Status

Available

Location

Stage Right Pit

MRC3

Taylor Reed [AEMT]

00:03

Status

En Route

Location

East Gate

MRC4

Morgan Patel [EMT-B]

15:56

Status

In Clinic

Location

Clinic 1

MRC5

Casey Nguyen [Paramedic]

12:28

Status

Available

Location

North Tunnel

MRC6

Riley Brooks [EMT-B]

01:49

Status

Available

Location

Main Stage

MRC7

Alex Rivera [AEMT]

01:11

Status

En Route

Location

Section 4

MRC8

Parker Shah [EMT-B]

03:35

Status

On Break

Location

Clinic 1

MRC9

Sydney Cole [Paramedic]

12:04

Status

Available

Location

West Tunnel

MRC10

Quinn Foster [EMT-B]

05:22

Status

On Break

Location

Clinic 2
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Why Event Medicine Needs Different Dispatch Tools

Event operations are temporary and often volunteer-led. The daily realities differ from traditional municipal EMS dispatch.

Non-Transport Operations

Optimized for non-vehicle and post-based event medical response rather than traditional ambulance-oriented dispatch.

Mixed Staffing Models

Supports flexible role assignments and user permissions for volunteer and multi-tiered operational teams.

Distributed Supervision

Provides mobile incident management for roaming field supervisors operating outside a central dispatch desk.

Core Features

CrowdCAD provides tools for event dispatch, field supervision, and configuration management.

Unified Dashboard

View active incidents, team locations and statuses, and clinic capacities in a single interface.

Incident Management

Create incidents, assign personnel, and track status updates using a minimal UI and keyboard shortcuts.

Mobile Support

The responsive design allows field supervisors to view and update dispatch data from mobile devices.

Reusable Configurations

Save and load venue templates to reduce time spent configuring events at repeat venues and recurring events.

Lite Mode

Run a basic version of the app entirely in the browser, without needing to provision backend infrastructure.

Organization-Based Hosting

Deploy on your own servers to maintain full control over your environment and data.

Use Cases

Originally developed for collegiate EMS dispatch, CrowdCAD supports a variety of event medical workflows.

Collegiate EMS

Campus standby operations, recurring venues, student staffing, and dispatch workflows designed based on university events.

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Volunteer EMS

Volunteer EMS, first-aid, and standby organizations supporting races, festivals, fairs, public gatherings, and other event operations.

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Event Standby EMS

Organizations coordinating medical standby inside venues with multiple teams, posts, or field units, including under-resourced operations.

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Choose a deployment path

Both options cover the core CrowdCAD workflow. Lite Mode lowers the barrier to getting started, while self-hosted deployments add shared operations, customization, and organization-managed administration.

Lite Mode

Lite Mode gives teams access to the core CrowdCAD workflow with a faster start and lower technical overhead.

  • Available on crowdcad.org: Yes
  • Requires your own deployment: No
  • Core dispatch workflow: Included
  • CrowdCAD server-side storage: Not used for Lite sessions
  • Shared events: Not included
  • Multiple dispatchers: Not included
  • Venue maps: Not included
  • Custom venues: Not included
  • Interface customization: Not included
  • Administrative control: Limited
  • Best fit: Teams that want a faster starting point with lower setup overhead, or that want to try out the workflow before managing their own deployment
  • Technical overhead: Lower

Self-Hosted

Self-hosting includes the full CrowdCAD workflow with support for shared operations, advanced configuration, and organization-managed administration.

  • Available on crowdcad.org: No
  • Requires your own deployment: Yes
  • Core dispatch workflow: Included
  • CrowdCAD server-side storage: Organization-managed
  • Shared events: Included
  • Multiple dispatchers: Included
  • Venue maps: Included
  • Custom venues: Included
  • Interface customization: Included
  • Administrative control: Organization-managed
  • Best fit: Teams that need shared operations, deeper customization, and centralized administration
  • Technical overhead: Higher

Dispatch Workflow

The core dispatch interface supports live operations while preserving clarity across calls, teams, and venue context.

CrowdCAD dispatch interface with calls, team status, and venue context

Real-time dispatch interface

Track active incidents, assignments, and status updates in one shared operational board.

Mobile dispatching

Support supervisors and leads working in the field with a responsive mobile experience.

Multiple dispatchers

Coordinate across more than one dispatcher without losing shared awareness of operations.

Custom venue maps

Map posts, staging areas, and incident context to the venue instead of a generic geography model.

Venue presets

Reuse configurations for recurring events to reduce setup time and improve consistency.

Auto posting

Schedule team posting updates with event timelines to support predictable shift transitions.

Build with Us

Organizations can adopt CrowdCAD, alter it to suit their needs, and contribute improvements ranging from targeted fixes to larger feature work for the public project.

Recent Project Progress

Choose Your Next Step

Explore setup options for your team, or join the project community and help shape what comes next.